# Blog Discussions **URL:** https://community.elfsight.com/c/discussions/blog/241.md [Latest](https://community.elfsight.com/latest.md) · [Categories](https://community.elfsight.com/categories.md) · [Tags](https://community.elfsight.com/tags.md) --- ## [Our AI chatbot improved customer experience, but not agent workload — tested on 2,498 real tickets](https://community.elfsight.com/t/our-ai-chatbot-improved-customer-experience-but-not-agent-workload-tested-on-2-498-real-tickets/161950)
**Author:** [@Helga](https://community.elfsight.com/u/Helga)\ **Replies:** 0\ **Last updated:** [May 28, 2026, 1:59pm UTC](https://community.elfsight.com/t/our-ai-chatbot-improved-customer-experience-but-not-agent-workload-tested-on-2-498-real-tickets/161950 "2026-05-28T13:59:50Z")
Recently, we ran a three-week experiment on our AI support assistant (which we broke down in detail in our blog) and analyzed 2,498 real support tickets to understand where AI really helps customers. Here are a few real… --- ## [Add an AI chatbot to your website – what's the impact? | Let's discuss](https://community.elfsight.com/t/add-an-ai-chatbot-to-your-website-whats-the-impact-lets-discuss/149865)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 15\ **Last updated:** [May 14, 2026, 4:34pm UTC](https://community.elfsight.com/t/add-an-ai-chatbot-to-your-website-whats-the-impact-lets-discuss/149865 "2026-05-14T16:34:28Z")
Hi folks :waving\_hand: Ever since publishing our first blog tutorial on how to add an AI chatbot to a website, we’ve been looking into chatbot use cases and customer support data. Some stuff that stuck with me: 82% of… --- ## [How to create an Event Calendar for your website — what makes it engaging?](https://community.elfsight.com/t/how-to-create-an-event-calendar-for-your-website-what-makes-it-engaging/155822)
**Author:** [@Helga](https://community.elfsight.com/u/Helga)\ **Replies:** 2\ **Last updated:** [April 29, 2026, 7:32am UTC](https://community.elfsight.com/t/how-to-create-an-event-calendar-for-your-website-what-makes-it-engaging/155822 "2026-04-29T07:32:02Z")
Hi friends :waving\_hand:t2: I noticed the Event Calendar widget is quite popular here, so I got curious about how it actually performs on real websites. We recently put together a guide on building an engaging Event Ca… --- ## [How to create AI chatbot for website that actually works](https://community.elfsight.com/t/how-to-create-ai-chatbot-for-website-that-actually-works/150779)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 7\ **Last updated:** [April 8, 2026, 2:51pm UTC](https://community.elfsight.com/t/how-to-create-ai-chatbot-for-website-that-actually-works/150779 "2026-04-08T14:51:13Z")
Hi friends :woman\_raising\_hand: Just published a guide on How to Create an AI Chatbot, and if there was one takeaway to share with someone who’s undecided on chatbots or who ‘tried, failed, and dropped’, it would be thi… --- ## [Best AI chatbot for Shopify – what actually matters when choosing one?](https://community.elfsight.com/t/best-ai-chatbot-for-shopify-what-actually-matters-when-choosing-one/150566)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 2\ **Last updated:** [April 6, 2026, 2:29pm UTC](https://community.elfsight.com/t/best-ai-chatbot-for-shopify-what-actually-matters-when-choosing-one/150566 "2026-04-06T14:29:24Z")
Hi folks :sparkles: With so many AI chatbots popping up for e-commerce, it’s hard to know what actually works for your use case – especially when every hesitation from a visitor can mean a lost sale. We covered the 10 B… --- ## [What's the best method to add Google Reviews to Squarespace?](https://community.elfsight.com/t/whats-the-best-method-to-add-google-reviews-to-squarespace/150925)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 2\ **Last updated:** [April 6, 2026, 2:22pm UTC](https://community.elfsight.com/t/whats-the-best-method-to-add-google-reviews-to-squarespace/150925 "2026-04-06T14:22:56Z")
Hey guys :dizzy: We covered this step-by-step in How to Add Google Reviews to Squarespace since it’s one of the most common questions for this platform! Some findings worth discussing: 85% of consumers say review rece… --- ## [How to add Google Reviews to Wix for better credibility?](https://community.elfsight.com/t/how-to-add-google-reviews-to-wix-for-better-credibility/150955)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 2\ **Last updated:** [April 6, 2026, 2:16pm UTC](https://community.elfsight.com/t/how-to-add-google-reviews-to-wix-for-better-credibility/150955 "2026-04-06T14:16:06Z")
Hi again folks :waving\_hand: We walked through adding Google Reviews to Wix, and one stat really stood out: 53% of customers expect businesses to respond to negative reviews within a week. And there’s more! Businesse… --- ## [Best AI chatbot for website: what actually matters beyond the feature list](https://community.elfsight.com/t/best-ai-chatbot-for-website-what-actually-matters-beyond-the-feature-list/151606)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 2\ **Last updated:** [April 6, 2026, 2:04pm UTC](https://community.elfsight.com/t/best-ai-chatbot-for-website-what-actually-matters-beyond-the-feature-list/151606 "2026-04-06T14:04:53Z")
Hey there :blush: After finishing the comparison of the top-10 AI chatbots, I kept thinking: feature lists are very similar across platforms. What actually separates them is stuff you don’t see in a comparison table. R… --- ## [What's the best AI chatbot for WordPress?](https://community.elfsight.com/t/whats-the-best-ai-chatbot-for-wordpress/148914)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 4\ **Last updated:** [April 6, 2026, 11:00am UTC](https://community.elfsight.com/t/whats-the-best-ai-chatbot-for-wordpress/148914 "2026-04-06T11:00:35Z")
Hey everyone, Kristina here :waving\_hand: :blush: We’ve recently put together a comparison of 10 chatbot plugins for WordPress, exploring available options and their benefits for specific use cases. Some insights … --- ## [Add a Google Reviews badge to your website & increase trust](https://community.elfsight.com/t/add-a-google-reviews-badge-to-your-website-increase-trust/150364)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 2\ **Last updated:** [March 24, 2026, 12:20pm UTC](https://community.elfsight.com/t/add-a-google-reviews-badge-to-your-website-increase-trust/150364 "2026-03-24T12:20:37Z")
Hey everyone :waving\_hand: There’s a lot of talk about trust signals on websites, but I was curious how much a small visual element like a Google Reviews badge actually moves the needle. Turns out it depends almost ent… --- ## [Easiest way to add Google reviews to website](https://community.elfsight.com/t/easiest-way-to-add-google-reviews-to-website/149629)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 4\ **Last updated:** [March 24, 2026, 9:21am UTC](https://community.elfsight.com/t/easiest-way-to-add-google-reviews-to-website/149629 "2026-03-24T09:21:28Z")
Hi guys :waving\_hand: We recently dug into embedding Google reviews on a website, and it got me thinking: Everyone says reviews boost trust – but adding them doesn’t always make a difference Reviews add constantly upd… --- ## [How to train ChatGPT on your own data (and avoid data leaking)](https://community.elfsight.com/t/how-to-train-chatgpt-on-your-own-data-and-avoid-data-leaking/149934)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 2\ **Last updated:** [March 23, 2026, 1:49pm UTC](https://community.elfsight.com/t/how-to-train-chatgpt-on-your-own-data-and-avoid-data-leaking/149934 "2026-03-23T13:49:44Z")
Hey all :eyes: Was reading through some research on training ChatGPT on your own data, and the security section genuinely caught me off guard. A few things worth knowing: Over 3 million custom GPTs have been created s… --- ## [How to add Google Reviews to Shopify stores](https://community.elfsight.com/t/how-to-add-google-reviews-to-shopify-stores/150033)
**Author:** [@Kristina](https://community.elfsight.com/u/Kristina)\ **Replies:** 2\ **Last updated:** [March 23, 2026, 1:25pm UTC](https://community.elfsight.com/t/how-to-add-google-reviews-to-shopify-stores/150033 "2026-03-23T13:25:32Z")
Happy Friday friends :tada: I was digging into how reviews affect e-commerce conversions, and a few stats surprised me. We put together a guide on adding Google Reviews to Shopify that covers the how, but the why is wh…